Support the Commercial Lending team in managing existing loan relationships and pursuing new loan opportunities; support managing existing accounts.

Perform administrative tasks that can include but are not limited to preparing credit reports and loan document/packages, ensuring accuracy and completeness of loan packages, gathering information on existing loan relationships, reviewing loan documents, booking/closing loans.

Perform customer service duties that may include identifying, researching and resolving customers' questions and issues regarding deposits, fund transfers, loan advances, loan pay downs and payoffs, etc.

Prepare and maintain loan transaction files and assist in maintaining customer credit files.

Coordinate account maintenance with the Loan Servicing and Deposit Operations Departments.

Assist commercial loan officers in addressing customer inquiries and servicing requests.

Complies with federal and state regulations and all established Bank policies and procedures.

REQUIRED SKILLS/ABILITIES:

SUPERVISORY RESPONSIBLITY:

EDUCATION and EXPERIENCE:

High School Diploma or GED is required.
2 years administrative/ support role experience required.
3 years of banking experience as a lending assistant or administrative/ support role preferred.

PHYSICAL REQUIREMENTS:

Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness.
Ability to lift up to 25 pounds.
Ability to communicate in person, through email or via telephone with customers and staff members.
Ability to sit or stand for an extended period.
Specific vision abilities required by this job may include close vision and the ability to adjust focus.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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